+1-855-738-4459 How can I make changes to the name on a ticket?

If the name of a person travelling is spelt wrong or doesn't match their name on their passport: Most spelling mistakes in the name of a traveller can be easily corrected over the phone, when all of the flights on their ticket are operated by British Airways. We don't charge for this type of change, however if the taxes, fees, carrier imposed charges or fuel surcharges on the ticket have changed since the booking was made we'll need to take any additional money due for them at this point. Please be prepared to send through copies of documents if our Customer Support team need them to support the name correction. It's more complicated when other airlines are on a customer's e-ticket - our agents will be able to explain to you what will happen.

Please be aware that it's not possible to update/correct a name on an ticket simply by entering the corrected name/spelling in the Advance Passenger Information, as this information doesn't actually make any changes to their e-ticket.

If you booked through a travel agent or on a travel website, please contact them directly. We can't change tickets they have issued.

If you booked through British Airways, either online or on the phone, please call us +1-855-738-4459 to make this name change.

If you want to completely change one of the people booked to travel: If you booked with us directly and find you've made a booking for the wrong person and you find this out within one day of making the booking, we have a 24 hour cooling off period in which you can cancel the booking and receive a full refund. If you booked on ba.com you can cancel it there, and if you booked over the phone please call our team .

There are just a few types of booking that aren't covered by this guarantee:

Bookings made on a flight leaving within 24 hours of the time you book.
Bookings where immediate payment isn't required.
Package bookings or flights booked with hotels, car hire, transfers or experiences (they have their own separate conditions - please ring +1-855-738-4459 our Customer Support team)
Outside this cooling off period, flight-only tickets are non-transferable and you will need to cancel the original booking and make a new booking for the new traveller (at current ticket prices). Please call us if you'd like more advice and assistance.

Phone +1-855-738-4459 your nearest British Airways office